Privacy policy
Your Privacy Matters
House of Gramophone respects your privacy and is committed to handling your personal information responsibly when you visit our website, contact us or place an order with us.
Information We Collect
When you place an order, contact us or use our website, we may receive information necessary to provide our services, such as:
- Your name and contact details.
- Your email address and telephone number.
- Shipping and delivery information.
- Order and purchase-related information.
- Information you provide when contacting our support team.
How We Use Your Information
Your information may be used to:
- Process and fulfil your orders.
- Arrange delivery of purchased products.
- Respond to your questions and support requests.
- Communicate with you regarding your order.
- Maintain and improve our website and customer experience.
- Meet applicable legal and business requirements.
Payments
House of Gramophone accepts online payments only and does not offer Cash on Delivery. Payment information submitted during checkout may be processed by the payment services made available through our online store. We do not request or require you to send your complete card details directly to us by email or message.
Service Providers
We may rely on third-party services that help us operate our online store, process payments, support order fulfilment or provide website functionality. Such services may process information as required to provide their respective services.
Protecting Your Information
We take reasonable steps to protect information provided to us. However, no method of transmission or electronic storage can be guaranteed to be completely secure.
Your Information
If you have questions about the personal information associated with your orders or wish to contact us regarding your information, please reach out to our support team.
Contact Us
For privacy-related questions or requests, contact:
Foram Nagda
info@houseofgramophone.com
+91 91679 62106